Quote From jollybrielle:
We have submitted our article to a reputed journal. Although it is our independent research with me - a graduate student and a doctoral. We received 2 reviewers' comments. One of them are very positive, he said it can be published with minor revise. The second one is very negative. From the beginning of his comments to the end, it is countless times he repeated that our work is pointless, non-sense, totally non-sense poor, careless....he even use "!!!" to describe his emotion. Nevertheless, we feel negative when we read his comment although we appreciate about his suggestions for our work. We do not know how to respond to his negative comments over our work. We are happy to receive the criticism of the reviewers but to say, the work we did for hours and months are just pointless, is really hurtful. Should we stay calm or fight back? Any suggestions
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If you think the reviewer if seriously in error, then you could contact the editor and mention that, and see what they say. They might ask someone else to review it, and discount that review.
However, if you are to respond, I would be calm. I would respond along the lines of: Thank you for suggesting X, we understand/appreciate your comment. However, we feel ... XX ... and that's why the suggested change will not be made.
I would address every single comment, even if it is a very pointless harsh comment.