Thanks for your reply, pm133.
Their main justification is that the work is not of PhD standard and contains numerous avoidable errors.

The point is, I haven't had a supervisor since Jan 2015! So, no one looked at the corrections and only the first 2 chapters were looked at by my former supervisor (he left the university in jan 2015) when the first submission happened

Hello!

Does anyone know (preferably from experience) any solicitors who specialise in academic appeals?

I passed my viva and was given major corrections which I completed but I was stunned to be told that I'm only being awarded an MPhil + minor amendments.

Thanks!