Hi redtrooper, I have completed your survey now, but it is really not easy to complete if you answer 'no' to the first question. I finally did it by selecting 'other' for the compulsory questions, and putting 'none' or 'n/a' in the space. However, the next page was full of compulsory questions that were difficult to answer too, asking what I think of prices, reviews, reliability etc of sites that I do not use. I gave you some answers, but I think you need some 'don't know' options on your form.