As a last resort I'm sending out a request for this article on here. If a kind soul out there has access and can email it to me, I'd be incredibly grateful! :)
Sánchez, M., Díaz, P., Sáez, J., & Pinazo, S. (2014). The Professional Profile of Intergenerational Program Managers: General and Specific Characteristics. Educational Gerontology, 40(6), 427-441. doi:10.1080/03601277.2013.844037