I'm looking for the following paper, but don't have access to the journal. I'd be very grateful if someone would find it for me.
D Cohen, RR McDaniel Jr., et al, A Practice Change Model for Quality Improvement in primary care practice, Journal of Healthcare Management 2004, 49(3): pages 155-68, discussion pages 169-70.
http://ukpmc.ac.uk/abstract/MED/15190858/
Please PM me if you can access it, then I'll send you my email address. Thanks a lot! :)