I think the original post is less about warning people away from the OP's current University, rather a request for assistance/advice in the possibility of moving to an alternative Uni.
19thcenturygirl, just want to clear up a few things - are you still in your first year? If so, can you possibly get academic references from the people with whom you did your masters (if it was somewhere different to where you currently are). If that seems unlikely is there anyone you can speak to outside of your department but in the same uni that could help, for example a head of research/graduate studies? There should be a University policy regarding when and how annual reviews should be conducted and you should contrast this to your own experience then go to a more senior member of staff.
It does seem as though you are having it pretty rough, but try to work things out where you are as transferring often means starting from the beginning (and there may be a problem with your refs)