Hi there,
Mendeley is getting very long to get back to me; so thought of asking you guys to sort out the problem.
I can't seem to invoke the Cite-while-you-write facility within Word. I am running Win 10 and Office 2016. I have re-installed not only the Mendeley Word plug-in but completely uninstalled Mendeley, restarted the machine and reinstalled Mendeley Desktop but still I can't seem to cite while I write. Word says the plug in has been installed and I can see Cite-O-Matic icons in Word but when I try to cite, it says 'Connection Refused and to check whether I have logged in properly'. I have logged in properly; not too sure how else to log in really. I have also done the debug thing and reset the http server port (to 50002) but still no success. Can anyone help please? Many thanks in advance.