You may be able to set up a customised set of instructions so that it produces the right format, I have been shown how to do this by our IT department, but have failed to apply it to my work..yet. Although I have endnote, I don't use it to produce my ref list as it doesn't do the right Harvard version and at the moment I can't be bothered to adapt it. I have a word doc that I use as my reference list and as soon as I use a book, journal or article I put it into endnote as a store, but also put it in my word document in the right place alphabetically and it the right format. that gives me the best of both worlds at the moment, but may not be the solution you are looking for :$. There may come a time when I need to use endnote and everything is there, so I may smile sweetly at IT and ask for their help.