When describing the processes and results that involved participants' comments and actions, do you refer to them with their first name or surname? After using their full name once, I go on using their first name in the rest of the document.. i.e: James Brown created blah blah... James focused on materials that are...
Someone suggested that it would sound better to use surnames just to be consistent with citing references. Do you agree? Should I refer to all of the participants with their surnames instead? I was using first names as I got to know them through the process and surnames sounded a little cold, but then a thesis is an official document, so maybe surnames would be better eh?