I took a course on using Atlas.ti - and it was fine, but really any of them are only as good as what you are choosing and putting in, how much context you use, etc.; they will graphically organize and chart things, and are great for attaching memos and trying out organizational ideas - when I asked my advisor which she preferred (she is strictly about ethnography) she replied none, she does the old cut and paste. Kruger too uses a table method, which essentially is cut and paste.I'm probably going to go with Atlas.ti only because I learned it, but I'm still thinking about cutting/pasting methods or using a slightly more advanced mechanism with 'word' format and color coding.Good luck!