I'm trying to reply to a message someone sent me earlier today. When I try to send, it says "Please enter no more than 50 characters". My message reply is not very long! And certainly inside the usual 3000 character / 350 word limit.

Help! I have tried to reply in both Safari and Firefox on my Mac. I can usually reply to PMs with no problems at all.

Just checked the numbers on the text I'm trying to reply with. It's 55 words, 314 characters (including spaces).

I sent a test message with no apparent problem; you were the unfortunate recipient ;)

Ah but of course that was far less than 50 chs...

Hi guys,

Thank you for drawing our attention to this. Our IT team are looking into it so hopefully it'll be sorted shortly.

Thanks for your patience with this, I'll let you know when it's fixed!

Nikki

Hi guys,

The problem should all be sorted now :)

There's a limit to the private message title, which might have been an issue, but this has been increased now. We've been been able to send long messages too, so hopefully you'll be able to send PMs as normal.

Give me a shout if you have any more issues.

Thanks, Nikki

Many thanks. I wonder if the limit to the title was the problem for me. My title - automatically generated as a reply to the message I'd been sent - was 51 characters. So maybe that was it. Increasing it sounds like a good idea! It didn't look like a very long title.

EDIT: Just got exactly the same error message as last night, but I chopped the final character off my 51-character title, and that's now let me send the message. I don't think the title length limit has actually been increased at all ...