survey monkey is good, but now a lot of universities offer the use of qualtrics and from my limited use of it, and my extensive use of survey monkey, I'd say it was better than SM. However if you can't get it then SM is great too.
from memory, the free plan won't let you download the data anyway. So I went with the paid plan. We do have a shared uni account where anyone can access it, but I paid personally cos I felt my data was too important to let some numpty delete it one day by mistake!
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