hi everyone
is there a name or a term for this:

say you call up BT for help, but you reach a machine saying

Press 1 for English
Press 2 for German
Press 3 if you want to report a fault
Press 4 if you want to purchase a service

is this called telephone answering machine? But there is no machine there?

or is it a service, but how can it be a service?

thanks
love satchi

It's called 'Automated Telephone something'. That something can be 'banking', 'service', 'operator', 'system' etc

hi Tree *big hug* thanks
I got a brain-freeze :-)
love satchi

hey its called an Interactive voice response (IVR). please see the wiki page below for more info :-)

hi cms11 thank you so much
love satchi

Do you need help to proofread or check your reports, dissertations for plagiarism kindly drop me a message right now

Hi virtualwriter,

I suspect most people will be quite petty and expect a proofreader to be able to use punctuation.

Ta muchly though.