Hey there! I have being using SoGo for about a year now. I use it mainly for my phd research, where I develop several behavioural tests. I must say that I am quite happy with the service. I tried also working with limesurvey and qualtrics. Qualtrics is impossible because you need to buy a license as a research group, and that is simply not possible for everyone. Lime survey I find very limited in all aspects.
I do found a few small bugs that eventually appear when working with Sogo. Specifically, I recycle much of my surveys. There fore I use the copy option. And when always I copy a survey, afterwards, the thank you message that is suppose to route you to the beginning of the NEW survey, end up routing you to the beginning of the OLD survey that is already expired or something. Nevertheless, when I have this problem, I always write an email to SOGO support, and I have immediate support, what makes me really happy and satisfied.
Another feature that I would like to see soon as part of the Sogo design options, is the one that allows you to randomize pages in surveys. This is a very important one that I can, indeed, find in other providers, such as lime and qualtrics. Will keep on hoping for such feature to happen.
Besides that, I know that I can rely on the robustness of the Sogo's serves (they have never failed me!). At the beginning I was a little bit scared and I actually sent some messages to support to ask if they could handle a couple of hundreds of clicks a day… i know, i know… I was being naive… of course they can! Furthermore, the interface to construct surveys is super easy to use, and it has being improved this last year, making it even better!
I can tell you that I will keep on using Sogosurvey for a long, long time. The other ones available in the market won't go as smooth as this one. Cheers!
