Overview of shimot on PostgraduateForum.com

Overview of shimot

Signup date: 10 Sep 2009 at 5:31am

Last login: 28 Oct 2009 at 5:32am

Post count: 2

Recent Posts

can't seem to get results i want...

shimot 2 post
15 years ago

dear all,
my results do not seem to be consistent with some of the existing literature. other then justifying the results due to the scale used, what other reasons can i give?
the literature usually says that service quality is negatively associated with switching intentions, but my results show that service quality is positively associated with switching intention.
need feedback urgently...thks

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